About our Company

Our Mission Statement

To provide quality branded products with outstanding service and reliability.

Company Vision

DTW Ceramics UK Limited aims to provide an enviable range of value for money ceramic wall & floor tiles, natural stone products as well as provide a unique and competitive range of bathroomproducts.

It is important that our product portfolio is unique as well as being in keeping with the latest trends. We also aim to provide a broad spectrum of ceramics to suit all age groups and tastes.

About Us

DTW Ceramics UK Limited are one of UK’s largest independent tile distributor and retailers, with over 30 years’ experience in the supply of tiles to Architects, Designers, Specifiers Contractors, Developers, Distributors and Discerning Consumers. Our Company ethos remains the same to every part of our business, which is to provide quality products at competitive prices, sold by our friendly & knowledgeable staff.

Our operations and strategic distribution site with substantial stock holdings co-ordinated from our central-hub in Portsmouth, ensures our entire operation is geared towards meeting the most demanding schedules.

Our extensive range of the latest products from Europe’s leading manufacturers puts you at the forefront of cutting edge designs and technologies. Our longstanding relationships with our manufacturing partners and huge leverage in buying power ensure you will receive the best deal online.

Selling On-Line

Selling online since 2006, DTW Ceramics UK Limited prides itself on rapidly becoming the UK’s Leading Independent Online Tile Retailer. DTW Ceramics UK Limited has helped shape and transform the UK tile Industry. We specialise in online tile & Bathroom retailing to meet the ever changing and  increasing demands of the British consumer which is why we continues to lead the way. It’s important to remember that as pioneers of selling tiles over the internet, DTW Ceramics UK Limited was, and still is, strategically set up to ensure the needs of our customers are met and exceeded.

Trade Customers

We offer monthly trading accounts to regular traders with competitive trade terms and regular deals available only to trade accounts. We also provide display stands and merchandising to use either within their showroom or display area. Why buy from DTW Ceramics UK Ltd. substantial stockholding , monthly trading account available , free merchandising , monthly newsletter & exclusive trade offers, dedicated trade collection point, competitive rates and free delivery.

Retail Customers

We offer as standard a 12 month warranty against faulty goods as standard on all goods purchased from us. Assurance you are buying the highest quality products. We only sell the highest quality products from leading suppliers so you can rest assure when you buy from us you are buying quality.

Perfection

To us, perfection is not just about selling fabulous tiles and bathrooms that are beautifully designed. Perfection is the daily on-going pursuit, which our company strives to achieve both in our sourcing of products and service levels. We are constantly working with our designers to design new products, improving our service and developing new ways to reduce our impact on the environment whilst simultaneously keeping prices low for our customers.

Our Employees

We truly believe it is the people within our organisation that make us a truly exceptional company. Without a doubt, our extensive growth and impressive success to date have been driven by our determined and hard-working staff. Our dedicated staff work full time to ensure that each of our customers receive the high level of service they deserve.

Community

DTW Ceramics UK Limited recognises that it has a responsibility to the local community not least because so many of our employees form part of that community.
We aim to make a positive impact by contributing economically, socially and environmentally to the region. We treat our local area with respect and we are constantly seeking new ways to work alongside members of our community to improve this region of which we are so very fond of.

Workplace

It is important to us that our values are shared by all our employees. We provide our employees with various opportunities to openly challenge the way the business is run, therefore they are able to express their ideas and tangibly contribute to creating a safer and more efficient working environment. The business thrives through open communications, strong teamwork, and cross-functional camaraderie underpinned by a flat management structure.